ZWLA works to improve access to justice and promote human rights in Zimbabwe by offering free legal services. Access to justice `is a fundamental human right and is essential for the protection and promotion of all other rights. The help desk services provided by ZWLA is in fulfilment with the organisation’s mandate under the memorandum of understanding established between ZWLA, the Ministry of Justice, Legal and Parliamentary Affairs and the Judicial Service Commission. The help desk project is funded by TRACE. Help desks prioritize access to justice for self- actors in need of legal advice and guidance on completion of forms at court. Through this project ZWLA believes that facilitating access to the legal system can advance human rights in Zimbabwe.
Help desks also ensure that clients are empowered in order to build their confidence so as to enable them to articulate their matters well in court. Disadvantaged people particularly women are being empowered to assert their rights through the legal system when they are provided with legal knowledge and advice.Currently we operate help desks in the following areas, Harare, Chitungwiza, Chinhoyi, Goromonzi, Chimanimani, Rusape, Murewa, Hwange, Gwanda, Murombedzi and Filabusi .Under this project ZWLA works in a consortium with other organisations partnering with Legal Resources Foundation, Justice for Children Trust, Zimbabwe Lawyers for Human Rights, Women and Law in Southern Africa, Care at the Core of Humanity and Christian Legal Society of Zimbabwe.